Of course I did. Got a response of it was a difficult job and it took longer than normal. I never realised alignments were charged on an hourly basis. I didn't take it in myself so I wasn't really in a position to do too much. Being a regular customer I would have thought I'd be taken care of after numerous sets of tyres and regular wheel alignments.Either way I kinda felt burned, now use Wilkos and I'm more than happy with their service and $66 price tag.