Ha ha typical salesperson and manufacturer bullshit..

The water temp might be 85 in the BOILER, but by the time it goes through the pump, the cheaply constructed brew head, and the pod, its probably dropped about 20 or more degrees (yes, THAT much), due to the lack of thermal stability in the cheaply built Nespresso machine. Thats assuming it even has a boiler.. it may just have a thermoblock, which is like a miniature instantaneous water heater.. the water heats up as it goes through the heated aluminium block. This is even worse for temperature stability!

Better built (and subsequently more expensive machines) have good thermal stability because they are made of solid materials... for example, my machine has a solid brass boiler and brass group head, it does not drop temperature as easily when brewing!

Yes, the espresso's in Italy are cool enough to drink in a split second, but also hot enough so they don't taste like crap. This only happens when the brew temp is 88-93 degrees! By the time it goes into the cup and gets to you, its dropped about another 10 or so degrees.. which is excellent for espresso drinking. If the coffee is cold, it tastes like crap.