Quote:
Originally Posted by andrew_rs
Seems to me that if you advertise and the customer pays for a "wheel alignment", the customer should receive a wheel alignment, not any variation of the phrase "wheel alignment".
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No what type of wheel alignment did you want? A toe adjustment? A castor camber making bolt holes oval moving crossmember 5 hour to perfection wheel alignment? That is what I did on my car and it took me proberly 3 days of driving, adjusting, driving, adjusting to get right. Though I do have +7 castor and -3.5 camber, but it took me hours to come up with the just right setting.
I take it that you have never done a wheel alignment before. To get one just right can take literally hours. What should have been done though is the customer educated, that there are many different types of wheel alignments.